We are here to help

Mimi Support

For app issues, feedback, privacy questions, or subscription help, email maxime.pietri@icloud.com.

Helpful details to include

• Your iPhone model, iOS version, and Mimi version.
• What you were trying to do and what happened.
• Whether the issue involves recording, ads, purchases, lessons, sounds, quizzes, or history.
• A screenshot, if it does not contain information you prefer not to share.

Subscriptions and purchases

To manage or cancel Mimi+, open iOS Settings, tap your Apple ID, then tap Subscriptions. To restore an eligible purchase, use “Restore purchases” on Mimi's subscription screen. Apple handles billing and refund decisions.

Microphone or notification access

Open iOS Settings, choose Mimi, and review the permission you want to change.

Privacy and legal information

• Privacy Policy
• Privacy Choices and deletion
• Terms of Use

Safety note

Mimi is not a veterinary or diagnostic tool. If your cat has sudden behavior changes, distress, pain, breathing issues, appetite changes, litter-box concerns, or urgent symptoms, contact a veterinarian.